Vivien Lin on BingX AI Master and the new era of automated trading

The field of artificial intelligence is evolving rapidly, continually shaping how we conduct business. In the Web3 space, particularly trading, it is changing how we analyze crypto markets and create trading strategies. In this interview, we talk to Vivien Lin about the collaboration between human intent and artificial intelligence — and how BingX’s AI Master is embodying that shift.

Innovations in the Web3 space

Q: BingX Labs was launched as an innovation hub in a highly technical and rapidly evolving cryptocurrency space. What is it like working in such a fast-paced and experimental environment?

A: BingX Labs was built to be more than just an innovation hub; really, it’s our initiative to discover and support the next generation of high-potential blockchain projects. Since launching in 2024, we have already committed over $16 million to high-impact protocols, including Babylon and StakeStone, while forming strategic collaborations with ecosystem leaders such as IOSG, Kaia Foundation, and Hackquest. That mix of investment and partnership is intentional, as we aim to help accelerate the builders shaping the core infrastructure for the next phase of Web3 and AI adoption.

What makes the environment so fast-paced is the blend of creativity and real execution. We work closely with early-stage teams, offering incubation, technical guidance, strategic consulting, and support in deploying their projects effectively. Labs has also become a real hub for research and exploration, encompassing RWA and DeFi, as well as AI agents and emerging developer tooling. We consistently host webinars, organize meetups, and engage with global builder communities to share insights and advance conversations. Through our presence at major events like Consensus and Token2049, we continue to reinforce our role as a contributor to the broader Web3 and AI ecosystems.

It is intense, collaborative, and incredibly energizing, but incredibly rewarding. Since our official launch on August 1, 2024, this momentum has already yielded a meaningful impact, and we are just getting started.

Q: The intersection of AI and Web3 is advancing market solutions, affecting how we analyze markets and execute trades. In your view, should traders trust AI in making financial decisions?

A: AI shouldn’t replace human judgment; it should elevate it. Traders shouldn’t follow AI blindly, but they should use it, because it can analyze patterns, liquidity flows, sentiment shifts, and volatility signatures in ways that humans simply can’t replicate. When you combine your own experience with machine-level insights, you achieve a more balanced and resilient approach to navigating the market.

How BingX AI Master works

Q: Could you please tell us about BingX AI Master?

A: BingX AI Master is our multi-model intelligence engine built to support every type of trader. Whether you need quick context, deep market analysis, or strategic scenario modeling, the system adapts to your level and intent. It draws from vast historical and real-time data, processes complex market structures in seconds, and provides users with actionable insights. The goal is simple: to make advanced, professional-grade intelligence accessible to everyone.

BingX AI Master is built around an idea we discovered early on when pioneering social trading: everyone learns and trades differently. That insight is what initially led us to pioneer social trading, allowing users to follow real traders whose style, voice, and decisions resonated with them. It demonstrates the impact of having people choose guidance that aligns with their way of thinking.

Instead of relying solely on human experts, we asked ourselves what would happen if AI could offer that same diversity of perspective. What if you could design a trader built around your goals, your risk comfort, and your way of understanding the market? This vision opened the door to something far more customizable and personal.BingX AI Master was engineered so every user can shape an experience that feels like a trading partner built specifically for them.

Q: AI is becoming more aware, and this means advancements in its trading capabilities. What transformations are you seeing in their abilities?

A: We’re seeing AI move beyond reaction and into real-time comprehension. It’s not just reading charts but instead understanding market structure, tracking fund flows, identifying liquidity gaps, and recognizing sentiment cycles with remarkable precision. These systems can now anticipate patterns that would have taken years of experience to recognize. The jump isn’t just about speed; it’s about clarity and strategic depth.

How do adaptive intelligence systems like BingX AI Master understand market context, adjust in real time, and respect each trader’s individual risk style?

BingX AI Master was built on adaptive intelligence, meaning it learns from your trading habits. It senses your comfort with volatility, your preferred pace, your risk boundaries, and even how you interpret information. At the same time, it scans global data streams, including price action, sentiment, liquidity, and macro triggers, and adjusts its guidance in real-time. The result is something that feels less like software and more like a human who understands you.

Q: Adaptive intelligence systems continually collect data to remain relevant. How does BingX handle data privacy concerns from traders?

A: Security is foundational for us, not optional. BingX recently achieved ISO/IEC 27001 certification, the world’s most recognized standard for information security. It covers risk assessment, encryption, access control, incident response, and business continuity. Meeting this benchmark demonstrates that our data governance and security frameworks protect users at the highest international standards. Users stay in control of their data; our responsibility is to safeguard it and use it responsibly.

Artificial intelligence and human intent

Q: In your opinion, would you say that BingX AI Master is more profitable and user-friendly than copy trading? How do the two compare?

A: They’re different products for different user needs; there is no way to compare profitability. Copy trading allows you to follow real, experienced traders, which is incredibly valuable for individuals who learn by watching others. BingX AI Master, on the other hand, adapts to your behavior. It offers personalized analysis, simulations, and real-time insights that evolve with you. It’s not about one being better; it’s about giving users a choice. Some prefer the human-to-human mentorship of copy trading, while others want the customization and speed of AI. As with any level of trading, it is best to start by outlining your goals, risk tolerance, and boundaries, and then proceed to find the best product for you.

Q: What safeguards have you put in place to ensure safe use of AI in trading?

A: Safety is in every layer of our AI systems, with the trader always in control above the technology. We employ strict access controls, encryption, compliance audits, and continuous monitoring to ensure the environment remains secure. The ISO/IEC 27001 certification also extends to our AI architecture, ensuring responsible data handling and operational resilience. We also ensure transparent explanations behind recommendations, built-in risk constraints, and user-controlled decision-making. AI informs, but never overrides.

Q: Looking ahead, is it safe to argue that traders with advanced AI trading algorithms have a competitive edge in the market?

A: Yes, but not because the AI trades for them. The edge comes from having clearer context, faster data processing, and the ability to simulate scenarios before taking action. AI gives traders more visibility and fewer blind spots. The ones who learn to collaborate with their tools rather than relying on them passively will always be ahead.

Q: How are you building trust and transparency in a highly automated space?

A: Trust truly begins with clarity, regardless of the industry. We explain how BingX AI Master thinks, what data it uses, and why it recommends certain insights. We also hold ourselves to the world’s highest security standards, as proven by our ISO 27001 certification. Furthermore, we have self-funded the BingX Shield Fund, a dedicated reserve created to protect our users and your assets. This safety net ensures that in the rare event of a platform-related issue, such as technical bugs, system vulnerabilities, or targeted attacks, you are never left unprotected. Transparency isn’t just something we talk about; we ensure it’s implemented across our product design, communication, and compliance practices.

Q: What remains human in an increasingly automated landscape? Do you foresee AI bots replacing human traders?

A: A lot remains within human judgment, intuition, emotional discipline, and lived experience. AI can process data faster, but it can’t replicate a trader’s individual perspective. When we designed BingX AI Master, it wasn’t intended to replace traders; rather, it was designed to support them. Beginners get clarity, professionals get sharper insight, and everyone gains more control over their decisions. The future isn’t AI taking over, but AI amplifying what humans already do best.