Vivid Seats (SEAT) Q2 2026 Earnings Call Transcript

Source The Motley Fool
Logo of jester cap with thought bubble.

Image source: The Motley Fool.

DATE

Tuesday, Aug. 4, 2026 at 8:30 a.m. ET

CALL PARTICIPANTS

  • General Counsel - Austin Arnett
  • Chief Executive Officer - Larry Fey
  • Chief Financial Officer - Joe Thomas

TAKEAWAYS

  • Marketplace GOV -- $659.4 million, representing 8% sequential growth from $612 million in the first quarter of 2026.
  • Revenues -- $129.9 million, reflecting a 3% sequential increase compared to $126 million in the first quarter.
  • Adjusted EBITDA -- $12.6 million, growing 33% from $9.5 million in the first quarter due to operating leverage and extraordinary event demand.
  • World Cup Contribution -- A mid-teens percentage of second-quarter Marketplace GOV was generated by demand surrounding the FIFA World Cup.
  • Marketplace Orders -- 1.8 million, net of event cancellations, compared to 2.2 million in the second quarter of the prior year.
  • Resale Orders -- 84,000, net of event cancellations, down from 97,000 in the same period last year.
  • Marketplace Take Rate -- 15.8%, a slight decrease from 15.9% in the first quarter, reflecting pricing pressure from high-value marquee event tickets.
  • Private Label Revenue -- 16% sequential growth following the onboarding of a new partner and continued efficacy of the private label offering.
  • Net Loss -- $14.3 million for the quarter, including adjustments related to tax liabilities and non-cash items.
  • Cash and Cash Equivalents -- $136.7 million as of June 30, 2026, an increase from $102.7 million at the end of fiscal year 2025.
  • Marketplace GOV Guidance -- $2.3 billion to $2.6 billion for fiscal year 2026, revised upward from a previous floor of $2.2 billion.
  • Adjusted EBITDA Guidance -- $34 million to $40 million for fiscal year 2026, narrowing the range from the previous $30 million to $40 million.
  • Fulfillment Rate -- 99.7% for World Cup orders, achieved despite operational complexities introduced by event organizers' new ticketing systems.
  • Event Cancellations -- $16.4 million negative impact on Marketplace GOV during the quarter, compared to $20.3 million in the second quarter of last year.
  • Revolving Credit Facility -- Maturity extended through August 2029 following a renewal of the facility with the existing banking syndicate.
  • Operating Cash Flow -- $45.2 million provided by operating activities during the first six months of 2026.
  • Capital Expenditures -- $5.9 million invested in developed technology during the first half of 2026 to enhance marketplace infrastructure.
  • Annual Cash Obligations -- Expected range of $35 million to $40 million for capital expenditures, interest expense, and taxes for the full year.

Need a quote from a Motley Fool analyst? Email pr@fool.com

RISKS

  • Fey stated, "you're seeing a number of folks talk about leisure travel being soft, continuing to be soft in Vegas this year," identifying lower-end consumer weakness as a factor in softer theater segment results.

SUMMARY

Management reported sequential improvements across Marketplace GOV, revenue, and adjusted EBITDA during the second quarter, largely driven by extraordinary consumer demand for the FIFA World Cup. The company raised the lower end of its full-year 2026 financial guidance for GOV and adjusted EBITDA based on first-half performance and operational execution during peak demand cycles. Strategic priorities shifted toward enhancing the core transaction funnel and launching the SkyBox broker-to-broker marketplace to support professional sellers. The company also renewed its revolving credit facility to bolster liquidity ahead of significant multiyear event catalysts, such as the 2028 Olympics. Management stated that the business is positioned to return to year-over-year growth in the second half of 2026 as it laps prior-year headwinds.

  • CEO Fey noted that World Cup transaction volume was "comparable to the entire Eras Tour," but condensed into the second quarter rather than being spread across two years.
  • Management launched a SkyBox broker-to-broker marketplace designed to allow sellers to optimize inventory across the network with minimal friction and expense.
  • The company lapped the loss of a large private label customer from July 2025, which Fey noted allows the private label segment to transition from a headwind to a growth driver.
  • Fey observed that the competitive landscape has shown "some amount of moderation from our largest competitor" in performance marketing channels compared to prior peak intensity.
  • Management attributed mobile application growth to a value proposition where prices are "generally, if not always," lower in the app than on the website.
  • The company expects to return to targeted international product upgrades by the end of 2026 after focusing recent investments on the North American transaction funnel.

INDUSTRY GLOSSARY

  • Marketplace GOV: The total transaction value of orders processed on the platform, including fees but excluding taxes.
  • SkyBox: An enterprise resource planning (ERP) system developed by Vivid Seats for professional ticket sellers to manage inventory and pricing.
  • Take Rate: The percentage of the total transaction amount that the company retains as revenue.
  • Private Label: A distribution channel where third-party partners use Vivid Seats' marketplace technology under their own branding.
  • Adjusted EBITDA: A non-GAAP metric that excludes interest, taxes, depreciation, amortization, and other non-core or non-cash items.

Full Conference Call Transcript

Operator: Good morning, and welcome to Vivid Seats' Second Quarter 2026 Earnings Conference Call. Following management's prepared remarks, we will open the call for Q&A. I would now like to turn the call over to Austin Arnett.

Austin Arnett: Good morning, and welcome to Vivid Seats' Second Quarter 2026 Earnings Conference Call. I am Austin Arnett, Vivid Seats' General Counsel. I'm joined today by Larry Fey, Chief Executive Officer, and Joe Thomas, Chief Financial Officer. By now, everyone should have access to the earnings press release we issued earlier this morning. The release and supplemental earnings slides are available on our Investor Relations website. Today's call will include forward-looking statements within the meaning of federal securities laws. These statements are subject to risks that could cause actual results to differ materially, including those discussed in our earnings release, most recent annual report on Form 10-K, and subsequent filings with the SEC.

Today's call will also include references to adjusted EBITDA, a non-GAAP financial measure. To the extent reasonably available, a reconciliation of adjusted EBITDA to net income or loss, its most directly comparable GAAP financial measure, can be found in our earnings release and supplemental earnings slides. And now I'll turn the call over to Larry.

Lawrence Fey: Good morning, everyone, and thank you for joining us today. Two quarters into the year, we are encouraged by the progress we have made and believe our strategic actions are delivering measurable results. Our second quarter results exceeded expectations as we delivered sequential quarterly growth across GOV, revenue, and adjusted EBITDA. Q2 benefited from extraordinary demand surrounding the FIFA World Cup with consumer engagement and transaction activity well above typical seasonal levels. Last quarter, we said that we expected the World Cup to generate demand somewhere between an A-List concert tour and Taylor Swift's record-breaking Eras Tour. The opportunity proved even more significant.

The volume of activity was comparable to the entire Eras Tour, but largely concentrated into the second quarter rather than spread across 2 years. We successfully capitalized on the World Cup opportunity through our unique customer value proposition that is led by our lowest price guarantee and Vivid Seats Rewards Program. Perhaps more importantly, we met customer expectations throughout the tournament with a continued focus on operational excellence centered around a great customer experience. Customer stress levels were understandably elevated given the high price points and once-in-a-lifetime nature of World Cup matches. While the event organizers' newly implemented ticketing system introduced operational complexity, we maintained a greater than 99.7% successful fulfillment rate for World Cup orders sold through our marketplace.

This achievement reflects the outstanding execution of our award-winning customer service and operations teams. As always, every purchase on our platform is backed by our 100% Buyer Guarantee, ensuring tickets are valid, accurate, and delivered before the event. Although we don't expect every quarter to benefit from this same level of marquee event activity, these exceptional moments are an exciting part of the live events ecosystem. Whether it's a record-setting global concert tour, a long-awaited championship run, or a major cultural event, these demand catalysts will continue to create meaningful opportunities for our business.

As we look ahead, we remain focused on building momentum across our core business, executing our long-term strategy, and preparing for other seminal events like the 2028 Olympics. At the beginning of the year, we outlined a strategy focused on delivering differentiated value propositions to buyers and sellers while returning the business to sustainable growth. We will achieve those objectives by building and expanding upon Vivid Seats' core strengths, a leading customer value proposition, industry-leading seller technology, differentiated marketplace data and insights, and operational excellence. As we stated previously, we are focused on optimizing our core transaction funnel and improving the customer journey.

Throughout the quarter, we deployed foundational enhancements across our app and web experiences, designed to streamline event discovery, reduce friction, and improve conversion. We are excited about our robust product roadmap, which spans improved personalization, event discovery, seat selection, and transactional efficiency. With continued execution of this roadmap, we believe we will remain on track to return to year-over-year growth in the second half of 2026. Shifting to the seller side of our business, we are proud that SkyBox remains the leading ERP for professional sellers. Vivid Seats has a proud history supporting the needs of sellers, and we are eagerly returning to our roots as we align with sellers and deploy new capabilities.

To that end, we recently launched our SkyBox broker-to-broker marketplace, which is designed to enable sellers to optimize inventory across the SkyBox network with minimal friction and expense. While we only just launched this product, we are encouraged by the positive reception to its seamless integration with our SkyBox ERP. As we look ahead, our priorities remain unchanged. We are focused on enhancing the buyer experience through a unique value proposition, supporting our sellers, growing market share, improving profitability, and investing with discipline. The progress we've made thus far this year reinforces our confidence in our ability to execute our strategy and deliver long-term value creation.

With that, I'll turn it over to Joe to walk through our second quarter financial results in more detail.

Joseph Thomas: Thank you, Larry, and good morning, everyone. In the second quarter, we delivered sequential growth in GOV, revenue, and adjusted EBITDA, reflecting continued execution of our operational plan outlined at the beginning of the year. Q2 2026 Marketplace GOV was $659 million compared to $612 million in Q1 2026, reflecting quarter-to-quarter growth of $47 million, or 8%. Q2 2026 consolidated revenue was $130 million compared to $126 million in Q1 2026, reflecting quarter-to-quarter growth of $4 million or 3%. Within consolidated revenue, private label revenue grew 16% quarter-to-quarter, highlighting continued growth in the channel from the start of the year. Marketplace take rate was 15.8% in Q2 2026, essentially flat to 15.9% in Q1 2026.

We continue to expect take rates to remain around 16% on a consolidated basis for the remainder of fiscal year 2026. Q2 2026 adjusted EBITDA was $12.6 million compared to $9.5 million in Q1 2026. Adjusted EBITDA grew $3.1 million or 33%, showcasing the benefit of our operating leverage on an improved GOV and revenue base led this quarter by World Cup outperformance. We ended the second quarter with $137 million in cash. Alongside this cash balance, we are pleased to announce the renewal of our revolving credit facility, which includes an extended maturity date through August 2029.

This extension reflects the continued long-term support of our banking syndicate and enhances our liquidity and financial flexibility as we pursue meaningful growth in 2027 and beyond. In terms of year-end outlook, we are encouraged by our first half results. For fiscal year 2026, we now expect Marketplace GOV in the range of $2.3 billion to $2.6 billion and adjusted EBITDA in the range of $34 million to $40 million. Our outlook reflects continued execution of our operational plan and financial strategy alongside our current view of industry demand trends. As Larry mentioned, our results this quarter benefited from an unprecedented World Cup.

We estimate that a mid-teens percentage of our Q2 GOV was generated by the World Cup, making it a significant driver of our quarterly performance. I will now turn the call back to Larry for closing remarks.

Lawrence Fey: This quarter showcased what our platform can do when consumers have an extraordinary lineup of live events. We capitalized on the opportunity, supported our customers, and delivered strong results. At the same time, it's important to recognize that event cycles are inherently episodic. Our focus remains on growing our business and optimizing the elements we control to deliver long-term value creation. Operator, please open the call for questions.

Operator: Our first question comes from Cameron Mansson-Perrone from Morgan Stanley.

Cameron Mansson-Perrone: First, I wanted to ask just on the competitive backdrop and any color you'd be willing to provide on how that's been pacing this year, particularly through a recent period that between the NBA Finals and the World Cup, we've obviously seen a lot of attractive GOV opportunity in resale. And then I was also hoping you could hit on take rate and how you view that as a competitive tool, particularly within these active periods. If I look back to the Eras Tour, I think take rate, kind of, dropped to the 15% range as you, I think, leaned into trying to capture as much of that GOV as possible.

So curious within the World Cup framework, kind of, how you approach that and what your logic today is around take rate and policy going forward.

Lawrence Fey: Yes, thanks, Cameron. On competitive landscape, I think there has been a continuation of the trend we've spoken to in the past that relative to peak levels, we've seen some amount of moderation from our largest competitor. I think moderate or modest is probably the operative word. There continues to be substantial activity and competitive intensity from them, even though it is off of peak levels. And I think this year, year-to-date, we've seen several others continue to seek to fill the gap that the largest competitor has left, particularly in performance marketing channels. And when you roll it up, I would say it is a little bit better than it was at its worst.

But it is still at what I would consider elevated levels where it appears a priority is being placed on volume, scale, and share relative to whatever the optimal efficient frontier would be on a profitability basis. To a degree, that ties into the answer on the take rate question. I think we've consistently seen when you have the largest events that have higher price points, there's a bit more pressure on take rate. Super Bowl is an annual example of that. World Series, to a degree, is a recurring example where these large price points settled in an equilibrium with a lower percentage take rate, but still a healthy absolute dollar fee.

I think in accordance, we continue to aspire to fulfill our broader ambition of delivering a unique and differentiated value proposition. And so as market levels move, we need to adjust accordingly. And I think the World Cup, you can see it in the aggregate numbers to a degree. Not quite as low as the Taylor Swift dynamic, and that's at least partially because there's more one-time customers in this World Cup group, so less, in our estimation, less lifetime value to be had. But the World Cup did come in a take rate below the, call it average, or the broader landscape as we sought to compete and offer a differentiated value.

Operator: Our next question comes from Dan Kurnos from Benchmark.

Daniel Kurnos: Larry, maybe let me ask the World Cup question a little bit differently. Seems like you obviously had a nice boost from it, but given what you guys are trying to accomplish and shifting traffic to an app and the differentiated brand proposition, like, how much did that resonate? I understand your commentary on a lot of these guys are, kind of, one-time, right? That may not be recurring, especially if they came from abroad. But just in terms of the messaging that you're trying to get out there, were you able to push that in the marketplace? Do you think it resonated? Were you able to shift incremental traffic as a result of this event?

And do you think that you gained a little bit of momentum out of it?

Lawrence Fey: Yes, I think we were pleased with the overall results. I think we outpunched our weight by a bit on our share of the World Cup volume, which is exciting. And to your point, I think that implicitly indicates that we were reasonably successful in getting our message out and having folks find the value proposition in the app, or at least enough folks. I think that if everyone found it, we would have done even better. So there's still a balance of proliferating that message and turning it into broad awareness and transactions.

I think the second part, not only did we outpace on the share of the event that we got, couldn't be more pleased with how we delivered against that massive event. A lot of chatter, a lot of eyeballs, a lot of stories on social media postings, and when I look at what we delivered from a customer experience standpoint, it couldn't have gone better. On every metric, our World Cup performance was better than the average event despite it being a higher stress, higher complexity customer experience.

Now we need time to play out and hopefully all those folks who had a good experience will come back, but it's a good indicative example of how we see this flywheel working. If you can punch above your weight on the initial customer acquisition, deliver a differentiated customer experience, unless you do something wrong in the future, you should get more than your share of folks coming back.

Daniel Kurnos: Got it. That's helpful. And then I have to ask just on the flip side, Larry, obviously a lot of noise coming out of D.C. Some people think that there might be some expanded state-by-state type of regulation. Just any thoughts as that begins to roll out or if you have any kind of broader, higher-level thoughts would be helpful.

Lawrence Fey: Yes, I think there continues to be maybe a bit of elevated chatter. We talked about Maine, we talked about Vermont, now D.C., and the natural ebbs and flows that you'll often see across the regulatory landscape. In the near term, nothing that's happened makes us think there will be a meaningful impact due to a couple of reasons. I think the jurisdictions that have made changes are on the smaller side. There's delayed implementations. But maybe more importantly, the process and the frameworks that have been used, I think, leaves some room for questioning. If you take D.C. specifically, they excluded primary, they excluded sports. That's an interesting starting point, right?

Why sports and primary would be different than secondary theater shows as an example. So we'll see where those move in the future. When we think at the longer term, we continue to be of the view that there will inevitably be events. World Cup is the perfect quintessential example where there are fundamentally more people who want to attend the event than there are seats. There are more people who want to sit in great seats than there are available seats. You need a mechanism to separate who are going to be the lucky folks who get to attend that event.

When you have demand that outpaces supply, across the history of economics, price-based mechanisms have been demonstrated to be the most effective pathways. They're not the only pathways, but when you start doing other pathways, you tend to create these shadow markets, back alley markets, the demand will find its level, and so keeping legitimate, transparent pathways to us feels like the customer-friendly way to service this market, and I've yet to see a compelling alternative put forward.

Operator: Our next question comes from Ryan Sigdahl from Craig-Hallum Capital Group.

Ryan Sigdahl: Larry, Joe, I want to say on World Cup, I think I caught it right, 99.7% fulfillment rate in the prepared remarks. That's very, very good. There have been a lot of public controversy, let's just say, around one of your peers, around that fulfillment rate and some of the experiences consumers had. I guess, do you think a highly publicized event like this with some of that bad publicity can change the narrative in a bigger, faster way for you guys, as you guys highlight the value and user experience and fulfillment rate and everything else you guys provide? Or is it much of the same that everyone, kind of, forgets about it shortly after the event happens?

Lawrence Fey: Thanks, Ryan. It's a great question. The bet we are making is that in this world of increased communication transparency, word of mouth, social media connectivity, that it will spread, right? Your good deeds will become known and people have positive experiences. They will tell their friends, they will recommend accordingly, especially if you're stacking good experiences. Oh, I got, not only got the better experience and got taken care of when something went wrong, but I also did that while getting a better price. Okay. Hopefully that spreads. I think it would be a fair observation and statement that across the history of this industry, there have been components that have viewed it as a bit more transactional.

And that makes some logical sense. It's a lower frequency category and the feedback is not nearly as immediate. If you have a bad experience ordering for food delivery, 3 days later when you're ordering your next meal, you're going to see it in the numbers. In our instance, it can oftentimes be 6, 9, 12 months later. And you already have a number of folks who just structurally are not repeating. And so it can be tougher to, in the near term, get your head around making that proper investment. But that's the bet we're making, and it is not the bet everyone's making.

And so only time will tell, but we believe it's the right thing to do and that over time it will prove to be the economically right thing to do.

Ryan Sigdahl: Maybe transitioning that, you have some product enhancements in the roadmap. Maybe talk through what you guys accomplished in Q2, what's coming to the back half of the year, or maybe into 2027?

Lawrence Fey: Yes, we talked about our core transaction funnel. And so when I say core transaction funnel, what I'm referring to is not someone who is coming to browse or explore, discover what event they want to attend, but someone who knows what they want to see. And the journey is arriving at the site, finding the show they want to see, and then having a journey that delivers the best seat for them at the best value relative to their preferences with no unnecessary friction in the process. No unnecessary friction while buying. No unnecessary friction while receiving the ticket and attending. So that's been the first focus is bringing through with as little friction as possible.

You'll see changes on both our web and app properties. I think app's a little bit ahead of some of the web improvements, but if you think about what are sources of friction? Well, unnecessary text on pages would be sources of friction. Unnecessary clicks, multiple steps. God forbid you click a button and it doesn't take you to the right place? A bunch of cleanup across those dimensions later in the buying process has been where we started. Where we get very excited heading into the second half of the year is the upper funnel journey, as you're actually identifying the seat that you want to choose, where there's multiple dimensions.

We all know price is part of it, the view is part of it, the relative value is part of it, amenities and other features are a part of it. How can we better surface the requisite information to give customer the ultimate confidence that they're making the right purchase. And if you can do that effectively and efficiently, I think you'll see an uplift in conversion. And then on the app side, it's really about how do you create reasons to stick around and come back. So we've been rolling out some upgraded options onboarding, so the first time you download the app, how do we have a better welcome experience?

And then how do we create a future with many reasons to return and an ongoing engagement? It doesn't need to be daily. But once a month you have a reason to pop in and see what Vivid Seats is offering, what perks they're giving, that's the maintenance of the relationship that when you are ready to buy you'll come back and give us a consideration and we have confidence that if you give us a shot by coming to the app, we'll deliver more times than not that we have a better offering than what's out there in the market.

Operator: Our next question comes from Ralph Schackart from William Blair.

Ralph Schackart: Larry, maybe, kind of, piggyback on your last response there on the app. Can you maybe talk about the growth that you saw in app traffic in the quarter and just maybe more broadly remind us sort of the strategies you have there to encourage more app traffic, maybe just an update you saw in Q2, and just, kind of, your thoughts going forward to just continue to drive more traffic to the app.

Lawrence Fey: Yes, thanks, Ralph. So we want to make sure people are aware that our app value proposition, we believe, is best in class. We will generally, if not always, have lower prices available in the app than on the website, communicating that and building awareness, it's easy to say it, harder to build ubiquitous awareness. But as folks download the app, typically as part of the fulfillment journey, you've bought tickets to an event, you want to attend the event. You will need instructions on where to get your tickets. You'll often have questions on logistics the day of having the app be a clear repository of information that helps you through that fulfillment process.

And then while you're going to your prior event, start to plant seeds for why the app is the right destination for your future event. Because not just because it's better for us, but because it's better for you as a customer, a better value proposition, ability to engage, the ability to share information that will enable better personalization moving forward. So that's been the whole exercise. How do you create an awareness building welcoming funnel so that folks know that their next journey starting on the app will lead to their optimal outcome? We started that initiative Q3 of last year. We've continued to see compelling metrics across the board since we've rolled that initiative out.

We've continued to see our app volume growth outpace the broader market, and we are about to start lapping those changes, and so the bar is going up as we move into this Q3, but we've continued to innovate and push out new upgrades, optimizations. If our bet is right, over time, you'll have folks who had a good experience in Q3 of last year, Q4 of last year, Q1 of this year who are coming upon their next buying cycle and we should see more sessions and more orders coming through the app if we've delivered a quality experience.

Operator: Our next question comes from Brad Erickson from RBC.

Audrey Stuart: This is Audrey Stuart on for Brad. Your new private label partner ramped better than expected in Q1. Can you provide an update on, kind of, Q2 performance for this partner? Walk us through what gives you confidence in this relationship and that your rebuilt onboarding stack will enable you to, kind of, add more partners from this pipeline in the near term.

Lawrence Fey: Yes, thanks. We continue to see that partner outperform the expectations we had when they launched. And I think it's important to note that these weren't necessarily expectations that were just imagined with a new entrant to the space. This was a competitive win, a partner who had a volume baseline that our platform has been able to drive the material uplift against, which I think is a testament to the both absolute and relative efficacy of our private label offering. We've continued to push a bunch of incremental upgrades throughout the year. There's more coming in the second half.

A lot of them do center around how do you, as quickly as possible, bring someone online and give them the tools, features, and capabilities at their choice so they can create a bespoke experience relative to the journey they want to offer their customers. We have heard pretty notable shift in our customers' view of not only the pacing of our delivery, but the predictability of it and what that allows them to do in terms of planning on their side.

And so if step 1 is help your current customers' business thrive and if you're doing that well, eventually that means you'll be offering a compelling opportunity for the next wave of folks, all of those leading indicators are flashing positively. So we're pretty excited about having the opportunity to build a pipeline, execute against it in an automated way, and the underlying data in private label is encouraging. Last thing I'd say, I think we've touched on the large private label customer loss that happened at the end of July last year.

So as we sit here today, we have now lapped that customer loss and are excited to see private label return from a substantial headwind into a growth driver moving forward.

Operator: Our next question comes from Tom Forte from Maxim Group.

Thomas Forte: Great. Larry and Joe, congrats on the quarter. I have 1 question, 1 follow-up. I'll go one at a time. So, Larry, lots of great questions and comments in the World Cup. I have another. The World Cup was a great example of the universal appeal of live sports and fans' passion for their teams. The Tartan Army, in particular, was epic. Can you provide your current thoughts on your international expansion efforts?

Lawrence Fey: Yes, thanks, Tom. It was a very fun event. Lots of fun. Great memorable moments. Mine was the Viking Clap. I got a kick out of that. On the international front, we continue to see a lot of reasons to believe that the international opportunity is getting bigger, will continue to get bigger, and that it's untapped potential on our side. We started our journey a couple years ago now. I think we paused some of the investment as we ended last year, entered this year to make sure that we focused sufficiently and a lot of the upgraded core transaction funnel optimizations that we're doing for our North American business will directly benefit the international business.

I think we are approaching a point in our product roadmap and the enhancement of our core transaction funnel. Probably by the end of this year, we'll be able to return to pushing out targeted international upgrades specific to those markets, which I think we're of the belief will re-accelerate growth in international. But sitting here today, it's been a good journey where we built a lot of GOV, we're contribution margin positive, well ahead of schedule. We continue to see that margin grow. We've had some nice events this year with World Cup, Celine Dion. So it continues to be an exciting opportunity and a vector that we're looking to deliver more against as we head into 2027.

Thomas Forte: Excellent. All right, so my follow-up's more boring. I apologize. But can you give us your current thoughts on cash conversion for '26?

Lawrence Fey: I think it remains pretty consistent with the framework and the results are coming in accordingly. If you look at our CapEx, interest expense, and taxes, maybe interest expense has ticked up a little bit with rate expectations, offset by our CapEx coming in a little bit lighter than it had been running as a result of some of our efficiency initiatives. You sum those up and it ends up in that, kind of, high $30 million to $40 million range, such that you need that level of EBITDA assuming flat GOV and then working capital growth or contraction linked to GOV growth or contraction will be the ultimate determinant.

As we head into the back half, we've touched on our continued focus on returning to growth, which would put working capital as a source of cash. So, on a recurring fundamental basis, the expectation would be if we deliver that GOV growth with the EBITDA guidance that we're putting forward, that this would be a cash generative year.

Operator: Our next question is from Steven McDermott from Bank of America.

Steven McDermott: So World Cup and sports are getting a lot of focus this quarter, but if you look at the other verticals, it looked like concert improved, theater stayed somewhat soft. I was wondering if you could just provide some color on some of the dynamics you're seeing in the other verticals. Thank you.

Lawrence Fey: Yes, two dimensions. I'd say overall industry volumes in Q2 outside of where World Cup were softer. I think there's room for speculation. Is that because there is softness or is that because the World Cup sucked some of the oxygen out of the room? I think we generally subscribe to the latter. If you are making plans and spending a significant amount of money to attend a World Cup game, it will come at the expense of some other event that you might have otherwise attended.

We will see in Q3 and Q4 as we embark on the balance of the event calendar, things have been relatively quiet, a little bit softer post-World Cup, but the jury, I think, is still out on the back half of the year and in particular the fourth quarter on-sale calendar, which will determine our ultimate levels as we finish this year and head into next. The second dimension against just the aggregate industry volume is competitive intensity. We have continued to see what I would describe as increasing competitive intensity in the theater category in particular, which is interesting, especially given the nature of the competition in that slice. That's part of what you're seeing in the theater results.

The other part of the theater results, that's where a lot of our Vegas performance appears, because Vegas is a theater-heavy market. And we have continued, I think if you follow the gambling operators in Vegas, you're seeing a number of folks talk about leisure travel being soft, continuing to be soft in Vegas this year. And in particular, the lower end consumer within the leisure market. Overall Vegas stability you're seeing has been propped up by the high end and the conference attendees. So you are seeing some of that Vegas weakness come through that theater result.

Steven McDermott: Got you, that helps. Thank you. And then just for AOVs, I know the World Cup certainly helped AOVs in Q2. As we think about Q3, the World Cup obviously bleeds into July a little bit. So how are you thinking about AOVs within this quarter or more broadly the back half of the year? That's it. Thank you.

Lawrence Fey: It's a difficult metric to predict. I think your question highlighted why it's so difficult to predict when you have a large high profile event like the World Cup, I think it is reasonable to assume that even with only 19 days of it in the third quarter, it will have a positive effect and I would be surprised if AOV is not up year-over-year in Q3. When you look forward to Q4, pretty speculative, especially in Q4 where you have a lot of new concert on-sales. I don't have insight into who those will be but depending on that roster I think you have a fairly broad range of outcomes.

The other one I'd point to is World Series matchups, right? You have a bunch of that volume in October. If you have Dodgers-Yankees, it's a wonderful tailwind. If you have Royals-Brewers, not so much. And so predicting that, a lot of speculation. So we generally are of the view that AOVs over the long term are going to increase at inflation plus a couple hundred basis points over time. But predicting any single year or any single quarter is a path filled with landmines.

Operator: Thank you. This concludes the question and answer session. Thank you for your participation in today's conference. This does conclude the program. You may now disconnect.

Should you buy stock in Vivid Seats right now?

Before you buy stock in Vivid Seats, consider this:

The Motley Fool Stock Advisor analyst team just identified what they believe are the 10 best stocks for investors to buy now… and Vivid Seats wasn’t one of them. The 10 stocks that made the cut could produce monster returns in the coming years.

Consider when Netflix made this list on December 17, 2004... if you invested $1,000 at the time of our recommendation, you’d have $411,427!* Or when Nvidia made this list on April 15, 2005... if you invested $1,000 at the time of our recommendation, you’d have $1,335,252!*

Now, it’s worth noting Stock Advisor’s total average return is 965% — a market-crushing outperformance compared to 215% for the S&P 500. Don't miss the latest top 10 list, available with Stock Advisor, and join an investing community built by individual investors for individual investors.

See the 10 stocks »

*Stock Advisor returns as of August 11, 2026.

This article is a transcript of this conference call produced for The Motley Fool. While we strive for our Foolish Best, there may be errors, omissions, or inaccuracies in this transcript. Parts of this article were created using Large Language Models (LLMs) based on The Motley Fool's insights and investing approach. It has been reviewed by our AI quality control systems. Since LLMs cannot (currently) own stocks, it has no positions in any of the stocks mentioned. As with all our articles, The Motley Fool does not assume any responsibility for your use of this content, and we strongly encourage you to do your own research, including listening to the call yourself and reading the company's SEC filings. Please see our Terms and Conditions for additional details, including our Obligatory Capitalized Disclaimers of Liability.

The Motley Fool has no position in any of the stocks mentioned. The Motley Fool has a disclosure policy.

Disclaimer: For information purposes only. Past performance is not indicative of future results.
placeholder
Gold Price Forecast: Cooling Rate Hike Expectations Push Gold Above $4,400, Eyeing $4,500 Next As of the European session on August 11, gold prices (XAUUSD) briefly topped $4,400 intraday, reaching a high of $4,435.2, its highest level since June 5. However, gains subsequently narr
Author  TradingKey
10 hours ago
As of the European session on August 11, gold prices (XAUUSD) briefly topped $4,400 intraday, reaching a high of $4,435.2, its highest level since June 5. However, gains subsequently narr
placeholder
WTI hovers around $81.50 as US-Iran peace talks stallWest Texas Intermediate (WTI) oil price moves little after registering gains over 6.5% in the previous day, trading around $81.40 during the Asian hours on Tuesday.
Author  FXStreet
18 hours ago
West Texas Intermediate (WTI) oil price moves little after registering gains over 6.5% in the previous day, trading around $81.40 during the Asian hours on Tuesday.
placeholder
Gold Price Forecast: Gold Rises as Nonfarm Payrolls Unexpectedly Turn Negative; Can CPI and PPI Help Break $4,500? As of the Asian session on August 10, gold prices ( XAUUS D) extended last week's trend into this week after a sharp rise last week, with the latest gold price trading near $4,345, up sli
Author  TradingKey
Yesterday 08: 39
As of the Asian session on August 10, gold prices ( XAUUS D) extended last week's trend into this week after a sharp rise last week, with the latest gold price trading near $4,345, up sli
placeholder
Hormuz tensions escalate as unconfirmed missile attack amid fragile US-Iran talksThe ongoing US-Iran conflict has entered a crucial diplomatic phase, with intense fighting and strategic pressure around the vital Strait of Hormuz continuing to drive the dynamic of the war.
Author  FXStreet
Yesterday 01: 39
The ongoing US-Iran conflict has entered a crucial diplomatic phase, with intense fighting and strategic pressure around the vital Strait of Hormuz continuing to drive the dynamic of the war.
placeholder
Gold Price Forecast: Can Gold Still Rise Above $4,300 Ahead of July Non-Farm Payrolls?As of the European session on August 7, gold prices ( XAUUSD) extended their recent strong performance, rising over 1% intraday to briefly cross the $4,300 mark. With a cumulative gain of
Author  TradingKey
Aug 07, Fri
As of the European session on August 7, gold prices ( XAUUSD) extended their recent strong performance, rising over 1% intraday to briefly cross the $4,300 mark. With a cumulative gain of
goTop
quote