1-800-FLOWERS.COM (FLWS) Q4 FY2026 Earnings Call: Revenue Falls, FY2027 Outlook
Source Tradingkey
Key Takeaways
- Fourth-quarter fiscal 2026 revenue fell 12.9% year over year to $293.1 million. Full-year revenue declined 10.8% to $1.5 billion as transactions decreased 17.6%, partly offset by a 5.5% increase in average order value and wholesale growth.
- Fourth-quarter adjusted EBITDA was a loss of $31.0 million, compared with a $24.2 million loss a year earlier. Full-year adjusted EBITDA declined to $2.9 million from $29.2 million.
- 1-800-FLOWERS.COM achieved its $50 million run-rate savings target ahead of schedule and identified another $15 million to $20 million of savings opportunities. Management expects to execute these measures in fiscal 2027, with the full benefit in fiscal 2028.
- For fiscal 2027, management expects revenue to decline at a mid-single-digit rate and adjusted EBITDA of $10 million to $15 million. The outlook includes approximately $12 million of incremental variable compensation expense.
- The company amended its credit agreement and is evaluating debt or equity financing, non-strategic asset divestitures and other capital structure transactions. Guggenheim Securities LLC is advising on the review.
- Management said improving revenue trends is its highest priority, supported by investments in marketing technology, personalization, customer retention and digital conversion.
Key Financial Data
| Metric | Q4 FY2026 | Year-over-year comparison / context |
|---|---|---|
| Consolidated revenue | $293.1 million | Down 12.9% |
| Consumer Floral & Gifts revenue | — | Down 13.4% |
| Gourmet Foods & Gift Baskets revenue | — | Down 15.4%; Easter timing reduced segment growth by about 2.5–3.5 percentage points |
| BloomNet revenue | — | Up 1.9% |
| Adjusted gross margin | 34.7% | Down from 35.5% |
| Operating expenses on the stated adjusted basis | $150.8 million | Down $8.9 million |
| Adjusted EBITDA | $(31.0) million | Loss widened from $(24.2) million |
| Tariff refund benefit | Approximately $7 million | Reflected in fourth-quarter gross margin |
| Full-year / year-end metric | FY2026 | Comparison / context |
|---|---|---|
| Consolidated revenue | $1.5 billion | Down 10.8% |
| Transactions | — | Down 17.6% |
| Average order value | — | Up 5.5% |
| Adjusted gross margin | 38.0% | Down from 39.1% |
| Adjusted EBITDA | $2.9 million | Down from $29.2 million |
| Net debt | $128 million | Up from $114 million |
| Cash | $11 million | Fiscal year-end balance |
| Inventory | $153 million | Down from $177 million |
| Term debt | $139 million | Down from $160 million; no revolver borrowings |
| Free cash flow improvement | $55 million | Versus the prior year |
Business and Operating Performance
Disclaimer: For information purposes only. Past performance is not indicative of future results.
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