ServiceTitan (TTAN) Fiscal Q2 2027 Earnings Call: Revenue Up 21%, Max Prioritized

Source Tradingkey

Key Takeaways

  • Fiscal Q2 2027 revenue increased 21% year over year to $292.8 million. Platform revenue rose 22% to $284.5 million.
  • Non-GAAP operating income reached $44.4 million, representing a 15.2% margin and a 310-basis-point year-over-year improvement. Free cash flow rose 47% to a quarterly record of $50.5 million.
  • GTV increased 17% to $26.8 billion. Management said growth was about 200 basis points below recent quarters on a normalized basis, mainly because of lower job growth among existing customers.
  • ServiceTitan is prioritizing Max and its AI-powered software factory over expansion into new trades. The company expects to finish FY2027 with more than 700 enrolled Max locations.
  • Management expects FY2027 revenue of $1.139 billion to $1.144 billion and non-GAAP operating income of $152 million to $154 million.
  • The shift toward Max is expected to create a $4 million to $5 million near-term revenue headwind across subscription and professional services revenue during the remainder of FY2027.

Core Financial Results

MetricFiscal Q2 2027Change / Commentary
Total revenue$292.8 millionUp 21% year over year
Subscription revenue$212.4 millionUp 22% year over year
Usage revenue$72.1 millionUp 24% year over year
Platform revenue$284.5 millionUp 22% year over year
Professional services and other revenue$8.3 million
GTV$26.8 billionUp 17% year over year
Net dollar retentionAbove 110%Quarterly result
Non-GAAP platform gross margin81.1%Up 40 basis points year over year
Non-GAAP total gross margin74.6%Up 20 basis points year over year
Non-GAAP operating income$44.4 million15.2% margin; up 310 basis points year over year
Free cash flow$50.5 millionUp 47% year over year
Year-to-date free cash flow$40.9 millionUp from $12 million a year earlier
Disclaimer: For information purposes only. Past performance is not indicative of future results.
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