PC Connection (CNXN) Q1 2026 Earnings Transcript

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DATE

Wednesday, April 29, 2026 at 4:30 p.m. ET

CALL PARTICIPANTS

• President and Chief Executive Officer — Timothy McGrath
• Senior Vice President and Chief Financial Officer — Thomas Baker
• Director of Investor Relations — Samantha Smith

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TAKEAWAYS

• Consolidated Gross Billings -- $1 billion, up 4.3%, reflecting higher demand across key categories.
• Total Net Sales -- $721.9 million, representing a 3% increase as a result of growth in endpoint devices, networking, services, and software.
• Gross Profit -- $132.7 million, an increase of 4.3%, with gross margin expanding by 20 basis points to 18.4% due to disciplined pricing and favorable mix shifts.
• Business Solutions Segment Net Sales -- $275.6 million, up 6.6%, led by double-digit growth in networking/communications and software, including security and cloud solutions.
• Business Solutions Gross Margin -- 24.5%, declined by 80 basis points due to a shift in customer mix.
• Enterprise Solutions Segment Net Sales -- $346.5 million, up 16.3%, primarily from strong endpoint device demand.
• Enterprise Solutions Gross Margin -- 14.5%, up 30 basis points, with gross profit rising 18.7% to $50.2 million.
• Public Sector Solutions Segment Net Sales -- $99.8 million, down 31%, impacted by a prior-year large nonrecurring federal contract.
• Public Sector Gross Margin -- 15%, up 140 basis points, resulting from favorable customer and product mix.
• SG&A Expense -- 15.2% of net sales, down 50 basis points, supported by lower marketing costs, payroll reductions, and a 3% headcount reduction.
• Severance Charge -- $3.1 million in the quarter due to cost-structure actions implemented at the end of January.
• Operating Income -- $20.2 million, up 39.3%; Excluding severance and other charges, operating income was $23.3 million, up 33.4%.
• Operating Income Margin -- 2.8%, up from 2.1%; excluding severance costs, adjusted margin was 3.2%.
• Net Income -- $17.2 million, an increase of 27.8%; excluding severance and other charges, net income rose by $3.8 million or 24.6%.
• Diluted EPS -- $0.68, a 33.4% increase; Adjusted diluted EPS was $0.77, an increase of 28.3%.
• Trailing 12-Month Adjusted EBITDA -- $132.3 million, a 7% increase from the previous year.
• Shareholder Returns -- Quarterly dividend of $0.20 per share paid; approximately 42,000 shares repurchased for $2.4 million at an average price of $57.70 per share; $81.2 million remains authorized for repurchases.
• Liquidity -- $411.4 million in cash, cash equivalents, and short-term investments at period end.
• Operating Cash Flow -- $14.3 million, reflecting investments in working capital, including a $50.7 million planned inventory increase and a $13.7 million gain in accounts receivable, partially offset by a $58.1 million accounts payable increase.
• Key Vertical Performance -- Retail net sales up 20% and gross profit up 17%; healthcare net sales and gross profit up 15%; financial services net sales up 17% and gross profit up 12%.
• Backlog -- Highest since mid-2022, particularly in Enterprise Solutions.
• AI-Enabled Endpoint Mix -- CEO McGrath stated, "a little under 70% AI chip-enabled," compared to "a little less than 40%" in the previous year.
• Recognition and Awards -- Dell Technologies Titanium Black Partner for 2026; Americas Rising Star Partner of the Year for VMware by Broadcom, and Zebra Technologies 2025 Partner of the Year for top revenue growth.
• Inventory Build Rationale -- CFO Baker noted, "The increase in inventory was planned as we strategically procured ahead of anticipated price increases and to ensure continuity of supply in support of customer deployments."

SUMMARY

PC Connection (NASDAQ:CNXN) reported year-over-year improvements in consolidated revenue, gross profit, and profitability metrics, supported by strong execution in Business and Enterprise Solutions segments and effective cost management. Segment-specific results highlighted notable recovery in commercial end-markets and ongoing weakness in Public Sector Solutions, with underlying stability excluding a significant nonrecurring contract in the prior period. Capital allocation emphasized shareholder returns via dividends and buybacks, while working capital investments, particularly scheduled inventory builds, positioned the company to mitigate supply chain pressures and support elevated backlog. Strategic commentary indicated a continued focus on AI-enabled solutions, digital workplace, and data center modernization, as well as operational resilience against memory cost inflation, with management confirming, "customers are being a little aggressive on the ordering side" to get ahead of shortages and price increases. Operating discipline produced measurable leverage at the income line, even as cash flow reflected higher inventory tied to backlog strength and supplier dynamics.

• Management stated that "backlog is at its highest level since mid-2022," attributing the increase to both proactive customer ordering behavior and non-cancelable purchase order policies limiting double ordering risk.
• Inflation in memory components resulted in higher prices and lower unit volumes, but company leaders confirmed, "the inflated prices are little more than offset the reduction in units, at least at this time."
• Enterprise Solutions experienced "Some customers moved orders into the quarter," as well as "aggressive commitments to secure supply," driving a low-to-mid single-digit benefit to revenue and an increase in inventory.
• Investments in workforce and technical services were expanded to meet AI-related demand, with triple-digit growth in Copilot adoption cited as an indicator of customer engagement.
• CFO Baker indicated a 3% headcount reduction realized over the past year, with severance charges recorded, and cost reductions were redeployed to accelerate growth in priority segments.

INDUSTRY GLOSSARY

• Gross Billings: The total value of goods and services invoiced to customers, before accounting for revenue recognition adjustments or returns, representing aggregate sales activity.
• Endpoint Devices: Computers, tablets, smartphones, and similar IT equipment used directly by end users within an organization's network.
• AI Chip-Enabled: Endpoint devices with processors specifically designed or adapted to enhance artificial intelligence workloads and applications.
• Copilot: An AI productivity tool referenced by management, aligning with broader industry adoption trends for AI-enabled software solutions.

Full Conference Call Transcript

Tim McGrath, President and Chief Executive Officer; and Tom Baker, Senior Vice President and Chief Financial Officer. I will now turn the call over to the company.

Samantha Smith: Thanks, operator, and good afternoon, everyone. I will now read our cautionary note regarding forward-looking statements. Any statements or references made during the conference call that are not statements of historical fact may be deemed to be forward-looking statements. Various remarks that management may make about the company's future expectations, plans and prospects constitute forward-looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995.

Actual results may differ materially from those indicated by these forward-looking statements as a result of various important factors, including those discussed in the Risk Factors section of the company's annual report on Form 10-K for the year ended December 31, 2025, which is on file with the Securities and Exchange Commission, as well as in other documents that the company files with the commission from time to time. In addition, any forward-looking statements represent management's view as of today and should not be relied upon as representing views as of any subsequent date.

While the company may elect to update forward-looking statements at some point in the future, the company specifically disclaims any obligation to do so other than as required by law, even if estimates change. And therefore, you should not rely on these forward-looking statements as representing management's views as of any date subsequent to today. During this call, non-GAAP financial measures will be discussed. A reconciliation between any non-GAAP financial measure discussed and its most directly comparable GAAP measure is available in today's earnings release and on the company's website at www.connection.com. Please note that unless otherwise stated, all references to first quarter 2026 comparisons are being made against the first quarter of 2025.

Today's call is being webcast and will be available on Connection's website. The earnings release will be available on the SEC website at www.sec.gov and in the Investor Relations section of our website at www.connection.com. I would now like to turn the call over to our host, Tim McGrath, President and CEO. Tim?

Timothy McGrath: Thank you, Samantha. Good afternoon, everyone, and thank you for joining us today for Connection's Q1 2026 Conference Call. I'll begin this afternoon with an overview of our first quarter results and highlights of our performance. Tom will then walk us through a more detailed look at our financials. We're pleased to announce a solid start to 2026 as we continue to execute with discipline and agility despite ongoing supply challenges and a dynamic economic landscape. Our Business Solutions and Enterprise Solutions segments delivered strong growth and consistent execution. Each improved both net sales and gross profit performance. The increase in net sales was driven by growth in endpoint devices, networking, services and software, including cloud and security.

This performance helped offset the expected year-over-year decline in our Public Sector business and highlights the resilience and diversification of our model. As we discussed in our call last quarter, Public Sector results reflected the impact of a large non-repeating project that straddled both Q4 2024 and Q1 2025. On a consolidated basis, gross billings grew 4.3% to $1 billion compared to $978.9 million in the prior year quarter. We also delivered total net sales of $721.9 million, representing a 3% increase year-over-year. Gross profit increased 4.3% year-over-year to $132.7 million. Gross margin expanded by 20 basis points to 18.4%.

This reflects our disciplined pricing strategy and strong execution in navigating this dynamic cost environment, along with favorable shifts in both product and customer mix. Industry-wide memory constraints and related price increases have been widely discussed across the market, and we began to see an impact in the first quarter. In response, we proactively engaged in comprehensive planning sessions with our partners and customers, positioning ourselves to navigate these supply chain constraints effectively. We saw a range of customer responses, including advanced purchasing in some cases, while others took a more measured approach given budget considerations and project timing. As expected, the impact varied for each sales segment, which we will discuss in detail as we progress through the call.

With that, let's turn to our segment performance. Business Solutions delivered another solid quarter. Net sales increased 6.6% to $275.6 million, while gross profit rose 3.2% to a record $67.5 million. Gross billings grew 9.3% to $446 million. Gross margin declined by 80 basis points year-over-year to 24.5% due to a shift in customer mix. The Business Solutions segment experienced double-digit growth across net/com and software, including cloud and security solutions. While some customers pulled orders into Q1, others were impacted by product availability constraints. Overall, we believe these dynamics had little net effect on our business.

In Public Sector Solutions, net sales were $99.8 million, down 31% from a year ago, mostly due to the large federal contract that we've discussed. Excluding this nonrecurring item, underlying performance remains stable, and we expect conditions to improve as we progress through the balance of 2026. Gross billings were $135.7 million, reflecting a 21.2% decline year-over-year. Notably, gross margin expanded 140 basis points to 15%, driven by favorable shifts in customer and product mix. Enterprise Solutions delivered outstanding top line growth, with net sales increasing 16.3% to $346.5 million, driven by strong demand for endpoint devices. Gross profit grew 18.7% to $50.2 million, while gross billings increased 10.3% to $439.6 million.

Gross margin was 14.5%, up 30 basis points year-over-year, reflecting changes in product mix. Enterprise Solutions was the most affected by supply chain dynamics this quarter. Some customers moved orders into the quarter, while a portion chose to delay ordering during Q1 due to their own fixed IT budgets. Overall, we believe that the pull-in benefited Enterprise revenues in the low to mid-single digits on a percentage basis. We also had other Enterprise customers make aggressive commitments to secure supply ahead of their needs. And while not affecting our revenue and profit, this resulted in increases in inventory. Enterprise Solutions also ended the quarter with a record backlog, positioning us well for continued momentum throughout the year.

I'll now turn the call over to Tom to discuss additional financial highlights. Tom?

Thomas Baker: Thanks, Tim. In the first quarter, SG&A declined modestly year-over-year, driven by lower marketing costs due to timing of activities and a decrease in payroll expenditures, partially offset by higher variable compensation. We continue to operate with a high degree of expense discipline [Technical Difficulty] executed over the past 2 quarters, including a net reduction of headcount by 3% year-over-year. At the same time, we've been deliberate in reallocating those savings, maintaining targeted investment in our highest priority growth areas. We took action at the end of January to further streamline our cost structure, resulting in a $3.1 million severance charge.

These actions further align our expense structure with our strategic priorities and position us to drive enhanced operating leverage as demand continues to build. SG&A was 15.2% of net sales, down 50 basis points year-over-year, reflecting our continued focus on efficiency and scale. Operating income increased by 39.3% to $20.2 million. Excluding severance expenses and other charges, operating income increased 33.4% to $23.3 million year-over-year, demonstrating strong operating leverage as we continue to balance expense discipline with targeted investment in areas of our business that will drive future growth. Operating income margin improved to 2.8% compared to 2.1% last year. Excluding severance expense and other charges, operating income improved to 3.2%.

Interest income for the quarter was $3.4 million compared to $3.9 million last year, primarily a function of a lower interest rate environment. Our effective tax rate for the quarter was 27%, down from 27.1% in the prior year. As a result, net income for the first quarter increased 27.8% to $17.2 million year-over-year. Excluding severance expense and other charges, net income increased $3.8 million or 24.6% compared to last year. Diluted earnings per share were $0.68, an increase of 33.4% or $0.17, while adjusted diluted earnings per share was $0.77, an increase of 28.3% or $0.17 compared to the prior year.

On a trailing 12-month basis, adjusted EBITDA was $132.3 million compared to $123.1 million a year ago, an increase of 7% resulting from improved earnings. During the quarter, we continued to return capital to shareholders through both dividends and share repurchases. We paid a quarterly dividend of $0.20 per share and repurchased approximately 42,000 shares at an average price of $57.70 per share for a total cost of $2.4 million. As of today, we have $81.2 million remaining for stock repurchases under our existing stock repurchase program, providing ongoing flexibility. We also announced today that our Board of Directors declared a $0.20 per share dividend.

The dividend is payable on May 29, 2026, to shareholders of record as of May 12, 2026. Turning to the balance sheet and cash flow. Operating cash flow for the first quarter was $14.3 million, reflecting targeted working capital investments to support growth. This included a $50.7 million increase in inventory and a $13.7 million increase in accounts receivable, partially offset by a $58.1 million increase in accounts payable. The increase in inventory was planned as we strategically procured ahead of anticipated price increases and to ensure continuity of supply in support of customer deployments. The increase in accounts receivable was primarily due to the timing of customer deliveries.

Cash used in investing activities totaled $3 million, driven by $54.3 million of new investment purchases and $2 million of purchases of property and equipment, partially offset by $53.2 million in investment maturities. Cash used in financing activities was $8.2 million, reflecting our ongoing share repurchase activity of $2.5 million and dividend payments of $5 million to shareholders. We ended the quarter with strong liquidity position, $411.4 million in cash, cash equivalents and short-term investments, providing significant flexibility to execute on our strategic priorities and continue returning capital to shareholders. I will now turn the call back over to Tim to discuss current market trends.

Timothy McGrath: Thanks, Tom. Our momentum was evident in Q1 across our key vertical markets. In retail, net sales grew 20% and gross profit increased 17% year-over-year, driven by investments in productivity, operational efficiency and security. In healthcare, net sales and gross profit grew 15% year-over-year as health systems prioritize scalable infrastructure, services and cost efficiencies. In financial services, net sales were up 17% and gross profit increased 12% year-over-year, reflecting continued investment in modernization and security. The value we deliver continues to be recognized by our strategic partners, and we're proud to have been named a 2026 Dell Technologies Titanium Black Partner, the highest designation within Dell's Partner Program.

In addition, Americas Rising Star Partner of the Year for 2025 for VMware by Broadcom, highlighting our accelerating momentum in this critical ecosystem, and Zebra Technologies 2025 Partner of the Year for top revenue growth among national solution providers. We're executing with discipline against our 3-part business strategy: data center modernization, digital workplace transformation and supply chain solutions. We remain focused on accelerating our solutions-led business, deepening customer relationships and driving profitable growth in cloud, cybersecurity, AI and integrated solutions. We continue to see strong customer engagement as organizations modernize infrastructure and increase investments in AI, data and security-driven technologies, areas where we differentiate and where demand and pipelines continue to build.

While some timing variability may persist due to supply chain uncertainty, we are partnering closely with our suppliers and customers to minimize its impact. Importantly, the long-term trends supporting our business remains strong and we believe position us well for sustained growth. Our confidence in the business is underpinned by key technology trends driving pipeline and customer activity. The PC refresh cycle continues through 2026 as customers modernize aging fleets and adopt AI-enabled solutions that deliver higher performance, stronger security and better user experiences. Data center modernization remains a core priority as customers optimize hybrid environments to improve cost predictability, enhance security and increase performance while reducing energy consumption.

AI-driven demand is expanding across endpoints, data center, edge and security as customers shift from experimentation to adoption, creating significant opportunities for integrated solutions. We continue to expand our technical services organization to support end-to-end customer needs, and we are investing in training and tools to ensure our teams are fully equipped to guide customers through AI adoption and next-generation architectures at scale. As we move forward, our backlog is at its highest level since mid-2022, providing a positive outlook for our future. We will continue to invest in sales capability, integrated solutions delivery and systems to capture this demand while maintaining strong cost discipline.

We're positioning Connection for sustained long-term growth, and we expect to continue to outperform the U.S. IT market by 200 basis points this year. In today's AI-driven IT environment, demand is accelerating as customers advance refresh and modernization initiatives, driving infrastructure growth and security remaining as a top priority. As customers rethink how they deploy and manage technology, our strategy meets them where they are. We help them navigate the complexity, modernize with purpose and make confident, informed decisions that drive real business outcomes. In a world where technology changes fast, expertise wins, and that's where Connection continues to differentiate. We'll now entertain your questions. Operator?

Operator: [Operator Instructions] Our first question comes from Adam Tindle with Raymond James.

Adam Tindle: Tim, I wanted to start, kind of the end of the comments there. You mentioned how backlog is, I think, the highest since mid-2022. And I wonder if you might just double-click on why you think that's the case right now? And the reason that I'm asking is there's some concern. If you rewind back to 2022, there was a lot of orders being placed by customers across the entire channel. Some may have been double orders and things like that. I wonder if you've seen any evidence of that going on that might describe the backlog trends? It might be also helpful for Tom to weigh in on some of the policies that you guys have on backlog.

Is it cancelable? Could customers be double ordering? Just double-click on that aspect of the demand environment.

Timothy McGrath: Well, thanks, Adam. So we've been looking at that very closely. And as you know, compared to 2022, our suppliers and us, we all have better tools and really much better visibility into our markets. And I don't think there's any evidence of all of double orders. I do think that customers are being a little aggressive on the ordering side, trying to get ahead of the potential future shortages and potential future price increases. I'll let Tom talk to our policy. Tom?

Thomas Baker: Yes. So Adam, typically, this works across the business. We are going to require non-cancelable POs before we make a commitment for product and unless we can return the product. So I think we're -- historically, we have always been pretty well insulated from that. And I think we continue down to deploy those same policies. If you go back to 2022, we have virtually no issues. I don't see a reason why this shouldn't be any different. When you look at the elevated backlog, in our Business Solutions Group, there were some orders that we couldn't fulfill just because of availability.

And as we said in our prepared remarks, we think there was probably -- it's a little harder to figure out than Enterprise, but we think there probably was a little bit of pull-in of demand. So we kind of said, "Hey, that's close to a net neutral." On the enterprise side, we did see people committing more. We took in the POs. We got the backlog. In some cases, we brought in the inventory, and that will roll out through the year. So we -- as we said in the remarks, we think the impact of that was low to mid-single digits of Enterprise revenue in the quarter in terms of net pull-ins.

Adam Tindle: Got it. That's helpful. Tim, I think you also alluded to price increases, which I think we're hearing across the board and is understandable. Probably an impossible question, but just wondering if there's any way to characterize like how much is already kind of embedded in what you're seeing right now? How much is still to come in terms of additional price increases from here? And any observations on elasticity dynamics? As the price increases are rolling through, what's happening to unit trends as those price increases happen? And just a quick follow-up for Tom.

How do you think -- as Tim describes this and as you think about backlog and everything that you have, how this plays out in the back half of the year? I know you're not providing formal guidance for that, but we're just trying to figure out if we might see a difference in growth trends into the back half of the year.

Timothy McGrath: Thanks, Adam. Those are really good questions. So I'll give you my best thinking at the time. Throughout the year, it is subject to change. But as we meet with our customers and our suppliers, it's really clear that the memory shortage is going to continue to drive inflation. And what we're seeing with that inflation is that the price is going up, and in some cases, the unit counts are going down. However, the inflated prices are little more than offset the reduction in units, at least at this time. But more than that, we made comments about transformation into more AI. Customers are putting AI into productivity.

A great example would be Q1 a year ago, a little less than 40% of our endpoint devices were AI chip-enabled. Today, our customers is purchasing just a little under 70% AI chip-enabled. And what we're seeing is that our customers are all adopting -- I wouldn't say all -- many of them are adopting AI on-premise, they're using Copilots, they're using other AI tools because they realize that it's just the inflection point around AI is so great that they can't outrun it. They can't wait it out, especially if their competitors are engaging in these technologies that are offering efficiencies. And so very hard to sweat the asset, again, because of the AI capabilities that are needed.

And we're seeing our customers really lean in with us and plan to upgrade just based on these technology changes. But I'll ask Tom to give us a little more.

Thomas Baker: Yes. I think in terms of rolling out the backlog, I think between Q2 and Q3, some of that backlog will come down. And some of the inventory will certainly come down as we roll out some of these customer commitments. I think we're kind of at the point where we're not confident enough yet to say, "Hey, '26 is going to be a lot better in total than we had thought." So our current thinking is maybe there's a little bit of softening in the back end of the year. But it's really hard to predict because these pricing dynamics are fluid all the time.

And frankly, we're getting a range of speculation from suppliers and partners on how long this whole memory shortage is going to persist. Some people are saying through -- even into '28, '29, and others are saying through '26. So I think it's a little bit of a wait and see.

Timothy McGrath: And finally, just to give you a little more color on customers' AI adoption and usage. Copilot, for example, which is just one measure, is approaching triple-digit growth for us in the quarter. So clearly, customers are adopting the technology and using the technology.

Operator: Our next question comes from Anthony Lebiedzinski with Sidoti.

Anthony Lebiedzinski: Nice to see the better-than-expected start to the year. So I guess, just to follow up on the previous question in regards to pricing. I know there's a lot of moving parts, but any way to frame as far as what pricing versus unit volumes was in the first quarter? Just wondering about that.

Thomas Baker: Yes. So Anthony, we definitely did see an increase in pricing. Obviously, I think that's pretty pervasive across the board. And yes, we did see a decline in unit volumes. We haven't really gone out and disclosed that at this point. So that's what we're seeing. In terms of the dynamics, every partner is handling this a little bit differently in terms of giving us windows in which our customers can commit inventory and the windows by which time they have to take delivery or also become subject to another -- a potential pricing adjustment at that point. Some windows are 14 days, some windows are a month. So it's kind of a little bit all over the place.

But in general, what we're seeing is prices are up and unit counts are coming down.

Anthony Lebiedzinski: That's very helpful context. Okay. And then in terms of the PC refresh cycle, where are we in terms of that? I mean, how do you guys think this will play out as you look at the balance of the year?

Timothy McGrath: Anthony, thanks. So I appreciate your comments. We saw in 2025, the refresh was a little underwhelming. It was a little below industry expectations. And so that refresh is going to continue into 2026. Obviously, with the inflation in price due to the memory shortage, customers have to think through the timing of that. But by and large, our customers are coming to a realization that sooner is better than later because the back half of the year promises continued inflation in price. And so I do think we're going to see the PC refresh continue through most of 2026. I think a little more weighted toward the front end of the year if we have our way.

Anthony Lebiedzinski: Understood. Okay. And then switching gears to SG&A. So I know you guys did some restructuring in the quarter. But just overall, how do we think about the dynamics between your gross profit and your SG&A? I mean here, we had overall gross profit up more than 4%, and your SG&A was down slightly. So how do we think about that as we look to update our models for the rest of the year?

Thomas Baker: Yes. I think, Anthony, this quarter, we were benefited. I think I said in our prepared remarks, we had lower marketing and advertising and MDF expenses in the quarter. That's just due to the timing of some events. So that was a bit of a tailwind for us. I think -- believe it or not, salaries overall were down because our headcount was down, and then that was somewhat offset by increase in variable comp due to the gross profit. So I think as a percentage of gross profit, you might see a small uptick for the rest of the year, but it's not going to be hugely significant.

Operator: Thank you. I would now like to turn the call back over to Tim McGrath for any closing remarks.

Timothy McGrath: Well, thanks, Josh. I'd like to thank all of our customers, vendor partners and shareholders for their continued support, and once again, our coworkers for their efforts and extraordinary dedication. I'd also like to thank those of you listening to our call this afternoon. Your time and interest in Connection are greatly appreciated. Have a great evening.

Operator: Thank you. This concludes the conference. Thank you for your participation. You may now disconnect.

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