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Welcome to Mitrade
Trading involve risks and are not suitable for all investors. Please ensure you fully understand the risk involved.
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Customer Service
As part of the enhanced customer experience, Mitrade provides our customers with a transparent, cost-effective trading service with no hidden charges or fees. The main trading costs are the buy-sell spread and any potential overnight funding fees.
Mitrade uses the buy-sell spread as a service charge. This part of the cost is already reflected in the product quotation, and once you set up the position, the difference has actually been paid. Since the price difference is not fixed, you are advised to go to the specific product quotation page or log onto the trading platform to check the spread.
To minimise the costs for our customers, we do not charge any fees for deposits and withdrawals in most cases*. However, there are other third-party charges for withdrawals that are outside of Mitrade’s control such as intermediary bank fees1, etc.
*Please contact our customer service specialist for more details about fees for deposits and withdrawals.
1e.g. international credit card transactions, bank account transfers in/transfers out or the use of unsupported currency for trading (foreign currency conversion)
Overnight funding fees will be charged if the position is held past the settlement time. Please visit the specific product quotation page or log on to the trading platform to view overnight funding rates.
There is no extra cost when you trade on our platform. Our fee policy is clear and transparent. We will inform you in advance if there are any extra fees, so that you don't have to worry about any hidden charges.
Mitrade is a commission-free trading platform. The main cost of trading comes from low spreads we charge, which vary among different markets. In addition, there may be overnight funding adjustments if you hold positions overnight.
Overnight funding adjustment:
When you hold positions through the settlement time (GMT 22:00 Winter time), overnight funding adjustment will be incurred on your account. Depending on the product you are trading and direction of your trade (buy or sell), overnight funding may be debited or credited to your account.
You will be able to find the overnight funding adjustment amount for the day in the product information section beneath the charts on our webtrader or mobile app.
Mitrade does not charge any hidden fees, and we endeavour to include all details of our fees and charges as clearly as possible. If you have any questions, please feel free to contact our customer service team for more detail.
Mitrade offers a wide range of deposit methods, including but not limited to the following methods:
1. Visa/Mastercard - generally instant
2. Online Banking - within 1 business days
3. e-Wallet (eg. Skrill, Momo, Zalo, Touch'n GO and Boost etc.) - generally instant
4. ATM Card - generally instant
5. QR Code Payment - generally instant
6. Bank Transfer - generally instant
Please note: some of the deposit methods are only available in selected countries/regions, and the processing time could vary based on individual banks. Please log in to your Mitrade account for details.
After logging in to the platform, you can view your deposit and withdrawal history by navigating to “Transactions”.
*Some payment methods may not be available in your country/region
Privacy Policy | Product Sheet | Complaints Procedure | Risk Disclosure Statement | Client Agreement
Risk Warning: Trading may result in the loss of your entire capital. Trading OTC derivatives may not be suitable for everyone. Please consider our legal disclosure documents before using our services and ensure that you understand the risks involved. You do not own or have any interest in the underlying assets.
Mitrade does not issue advice, recommendations or opinion in relation to acquiring, holding or disposing of our products. All of our products are over-the-counter derivatives over global underlying assets. Mitrade provides execution only service, acting as principal at all times.
Mitrade is a brand jointly used by multiple companies and it operates through the following companies:
Mitrade Holding Ltd is the issuer of the financial products that are described or available on this website. Mitrade Holding is authorised and regulated by Cayman Islands Monetary Authority (CIMA) and the SIB licence number is 1612446. The registered office address is 215-245 N Church Street, 2nd Floor, White Hall House, George Town, Grand Cayman, Cayman Islands
Mitrade Global Pty Ltd with ABN 90 149 011 361 holds an Australian Financial Services Licence (AFSL 398528).
Mitrade International Ltd is authorised and regulated by Mauritius Financial Services Commission (FSC) and the licence number is GB20025791.
The information on this site is not intended for residents of the United States, Canada, Japan, New Zealand or use by any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Please note that English is the main language used in our services and is also the legally effective language in all of our terms and agreements. Versions in other langauges are only for reference. In the event of any discrepancy between the English version and the other versions, the English version shall prevail.
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The product and services on this website are not available for Hong Kong residents. Information should not be regarded as advice, recommendations or opinion in relation to acquiring, holding or disposing of Mitrade’s products.
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