Welcome to Mitrade's Help Centre

Mitrade is a completely commission-free trading platform. We charge low spreads, and depending on your specific trading conditions, the platform may incur additional expenses, such as overnight funding cost or inactivity fees.

No, we do not charge our clients any fee for fund deposits. However, if you choose to deposit funds via bank wire transfer/credit card, your bank may charge you a fee. We recommend that you inquire any fee related issues with your bank provider.

For the wire transfer fee, you only need to pay the amount charged by your bank; the fee charged by Mitrade's bank and intermediary bank will be borne by Mitrade. As the amount you send may be deducted from an intermediary bank, we may not have the proof of remittance, thus we will not be able to confirm that the fund reflects the amount we will be receiving. We can only process your deposit with the amount we receive.  If you find that the fund added into your Mitrade account differs from the amount you send, please feel free to contact our customer service department via our Live Chat or email us at cs@mitrade.com to submit your proof of remittance. We will then refund you the difference.

If you choose to use the e-wallet (Skrill) for deposits, please note that we currently only accept AUD and USD deposits. If the currency of your e-wallet is different from the base currency of your Mitrade account, you may be charged for the respective currency exchange rate. We are not responsible for any taxes and fees incurred in this process.

No, we do not charge any fee to the clients for withdrawal of funds. But your receiving bank may charge a fee, depending on the rules of the bank. We recommend that you contact your bank to clarify any bank charges.

Yes, only when a trading position you hold remains open through the settlement time, overnight funding cost applies. The platform will charge / deposit corresponding overnight funding amount on the product. Settlements will take place at GMT 22:00 (Winter time). Overnight funding amount accrues if a position remains open through this time. Please note that the time zone will change according to the client’s settings.

Overnight funding amount can be viewed in the product information section of the web platform or in the product information section of the mobile APP platform.

Yes, if your trading account has not been used for more than 180 days, we will charge you an inactivity fee of up to USD10 per 30 days. The first inactivity fee will be charged at GMT 22:00 (Winter time) on the 180th day. A trade refers to an executed trade, excluding pending orders that are not successfully executed. Deposits or withdrawals are not considered trading activities. To avoid the inactivity fee, you only need to login to your account to trade within 180 days from time to time.

No. Mitrade does not charge any hidden fees. All fees are explicitly listed, and all funds in your account are well calculated and documented. You can trade with a peace of mind. If you have any questions, please feel free to contact our customer service.

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